Cookie Policy

How we use cookies and similar technologies to improve your experience

Last updated: January 2025 • Effective: January 1, 2025

Cookie Consent Example

This shows how our cookie banner appears to visitors

Cookie Policy Overview

What are cookies?
Small text files stored on your device to enhance functionality
Why we use them
Improve site performance, analytics, and personalization
Your control
Manage preferences and opt-out options available

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners.

Cookies can be "session" cookies (which are deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period or until you delete them).

Similar Technologies

This policy also covers similar technologies such as web beacons, pixels, and local storage that we may use alongside or instead of cookies.

2. Types of Cookies We Use

Essential Cookies

Required for basic website functionality

Always ActiveRequired

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

Examples include:

  • Session management and user authentication
  • Form submission and quote request processing
  • Security and fraud prevention
  • Load balancing and website performance
  • Cookie consent preferences

Performance & Analytics Cookies

Help us understand how visitors use our website

OptionalAnalytics

These cookies collect information about how visitors use our website, such as which pages are visited most often and if users encounter error messages. This helps us improve our website.

We use these services:

  • Google Analytics: Website traffic and user behavior analysis
  • Hotjar: User session recordings and heatmaps (if applicable)
  • Internal Analytics: Quote request tracking and conversion metrics

Functional Cookies

Enhance functionality and personalization

OptionalFunctional

These cookies allow the website to remember choices you make and provide enhanced, more personal features.

Examples include:

  • Remembering your quote preferences and form data
  • Language and region preferences
  • Accessibility settings and display preferences
  • Chat widget functionality and support history

Marketing & Advertising Cookies

Deliver relevant advertisements and track campaigns

OptionalMarketing

These cookies track your browsing habits to enable us to show advertising that is more likely to be of interest to you. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

We work with these partners:

  • Google Ads: Conversion tracking and remarketing
  • Facebook Pixel: Social media advertising and analytics
  • LinkedIn Insight Tag: Professional network advertising
  • Affiliate Networks: Commission tracking for referral partners

3. Specific Cookies We Use

Cookie NamePurposeTypeDuration
session_idSession managementEssentialSession
cookie_consentRemember consent preferencesEssential12 months
_gaGoogle Analytics user IDAnalytics2 years
_gidGoogle Analytics session IDAnalytics24 hours
quote_preferencesRemember form preferencesFunctional30 days
_fbpFacebook Pixel trackingMarketing3 months

4. Third-Party Cookies

Some cookies on our website are set by third-party services. We have no control over these cookies, and they are subject to the respective privacy policies of these external services.

Google Services

  • • Google Analytics (Analytics)
  • • Google Ads (Marketing)
  • • Google Tag Manager (Technical)
Google Privacy Policy →

Social Media

  • • Facebook Pixel (Marketing)
  • • LinkedIn Insight Tag (Marketing)
  • • Twitter Analytics (Marketing)
Meta Privacy Policy →

5. How to Manage Cookies

5.1 Our Cookie Preference Center

You can manage your cookie preferences at any time using our Cookie Preference Center. Click the "Manage Cookie Preferences" button below to access these settings.

Cookie Preferences

Customize which cookies you want to allow

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • Block all cookies
  • Block third-party cookies
  • Clear cookies when you close your browser
  • Set exceptions for specific websites

Chrome

Settings → Privacy and Security → Cookies

Chrome Cookie Help →

Firefox

Settings → Privacy & Security → Cookies

Firefox Cookie Help →

Safari

Preferences → Privacy → Cookies

Safari Cookie Help →

Edge

Settings → Cookies and Site Permissions

Edge Cookie Help →

⚠️ Important Note

Blocking or deleting cookies may affect the functionality of our website. Some features may not work properly if essential cookies are disabled.

6. Advertising Opt-Out

You can opt out of interest-based advertising from participating companies through these industry opt-out tools:

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a notice on our website
  • Requesting renewed consent where required by law

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: privacy@terminsure.co.uk
Subject: Cookie Policy Inquiry
Data Protection Officer: dpo@terminsure.co.uk